Privacy policy
Safety & Privacy
This website and its related interest services are provided by EZ-shopping B.V. We try our best to guarantee our visitors' and customers' privacy. We use your data in order to provide the best experience possible. Please read below to see what data this is, how we use this data, and what rights you have.
In short:
- Your data is always processed in accordance with the applicable legislation regarding data security known to us.
- Your personal information is never sold.
- Your personal data is protected and where necessary encrypted.
- We will answer questions regarding data protection without any undue delay.
Who is responsible for your data?
EZ-shopping B.V. is the company behind keyclampshop.co.uk. As EZ-shopping B.V. we are responsible for your data. We process data in accordance with GDPR (General Data Protection Regulation) and AVG (Algemene Verordening Gegevensbescherming).
KVK number: 67363490
VAT number: NL856949802B01
Call: 0044 1905 814 959
Mail: contact@keyclampshop.co.uk
Write: De Overmaat 30, 6831 AH Arnhem, Netherlands.
What data is collected?
EZ-Shopping processes your personal data because you use our services and/or because you provide this data to us. Below you will find an overview of the personal data we process:
- First and last name
- Address details
- Phone number
- Email address
- IP address
- Location data
- Company details
- Data about your activities on our website
- Data about your browsing behaviour across different websites (for example, because this company is part of an advertising network)
- Internet browser and device type
- Bank account number
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old, unless they have permission from parents or a guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities, to prevent data about children from being collected without parental consent. If you believe that we have collected personal data about a minor without this consent, please contact us at contact@keyclampshop.co.uk, and we will delete this information.
For what purpose and on what basis we process personal data
EZ-Shopping processes your personal data for the following purposes:
To process your payment, order, and any returns and to be able to deliver ordered services or goods to you.
We collect data necessary for executing an agreement between you and EZ-shopping B.V. We need your data to process your order or return and to keep you informed of its status.
When processing your order, your data may be shared with suppliers, warehouses, or delivery partners. This ensures that your package is complete and delivered to the correct address.
Sending our newsletter and review invitation
You can sign up for our newsletter. We only send it with your permission. Want to unsubscribe from the newsletter? This can be done at the bottom of previously sent newsletters or by request via email.
We want to serve you as best as possible. Therefore, we send our customers a review request. This allows you to read what other customers experienced before making a purchase and allows us to improve based on the review you write. Writing the review is done via an external platform which has its own privacy policy. That privacy policy can be read on their website.
To be able to call or email you if necessary to perform our services
You can reach us via phone, email, chat, and social media for questions. We try to help you as best as possible. We also do this by saving conversations or notes, so you never have to tell your story twice. We may ask for an order number, name, email address, phone number, or other information to handle your question as well as possible.
To offer you the opportunity to create an account
We want to provide you with a convenient overview in your account to view data and use additional applications. You see a part of the personal data known to us. Your orders with status are displayed in a bundled manner.
EZ-Shopping also processes personal data if we are legally obliged to do so, such as data needed for our tax return.
EZ-Shopping analyzes your behavior on the website to improve the website and tailor the product and service offerings to your preferences.
EZ-Shopping tracks your browsing behavior across various websites to tailor our products and services to your needs.
Collected data such as your email address, IP address, click behavior, browsing behavior, and search terms are used to improve our website and your experience. We also use this data for marketing purposes, for example, to target advertising more effectively.
Who has access to your data?
Data is provided to parties that need it for our services. This only concerns the necessary data. The parties can include the following: our warehouses, delivery services, IT service providers, and review platforms. They only provide services on behalf of EZ-shopping B.V., unless they are responsible for obtaining and protecting personal data themselves.
Some parties have access to data obtained through cookies and similar techniques. These parties analyze the data for us, which we use to analyze our website and advertisements and to improve your personal experience of our services. Read more about our cookie statement below.
To show you more relevant ads outside our platform, we use Google Customer Match. We also want to know which ads lead to a purchase (Enhanced Conversions). Therefore, we share encrypted information, such as an email address, with Google. This is compared with the encrypted information known to Google, allowing the party to offer ads to profiles linked to the encrypted information.
In some cases, we must provide data to the government. This only happens if we are legally obliged to do so. For example, when investigating fraud or abuse.
Where is your data stored?
Your data is stored in our own secure online database. The third parties that also receive data are almost all located within the European Economic Area (EEA). They also operate with a high level of security and can also take responsibility for data protection.
How we secure personal data
EZ-Shopping takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe that your data is not properly secured or there are indications of misuse, please contact our customer service or via contact@keyclampshop.co.uk
How long do we keep data?
EZ-Shopping does not store your personal data longer than strictly necessary to achieve the purposes for which your data is collected.
It is legally established that data regarding our agreements must be kept for 7 years.
With the data obtained through contact and registration, we can serve you best. Therefore, we will also use the 7-year period for this data. After this period, we will anonymize the data.
For newsletters, you can unsubscribe at any time, and your data will be deleted.
View, adjust or delete data
You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by EZ-Shopping, and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organisation you mentioned. You can send a request for access, correction, deletion, data transfer of your personal data, or request for withdrawal of your consent or objection to the processing of your personal data to contact@keyclampshop.co.uk. To ensure that the request for access was made by you, we ask you to send a copy of your identity document with the request. In this copy, make your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. EZ-Shopping also wants to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
Automated decision-making
EZ-Shopping does not make decisions based solely on automated processing that could have significant consequences for individuals. These are decisions made by computer programs or systems without human intervention (for example, an employee of EZ-Shopping).
Changes to the privacy policy
We may occasionally make changes to our privacy policy. For example, when there is a change in current legislation. Therefore, regularly review this page, which always contains the latest version.
Cookie Statement
What are cookies?
We use cookies on our website. These are simple small files that are sent and stored by your computer or mobile device. Your browser can send this information again on a subsequent visit. Additionally, other techniques similar to cookies are also used. They work roughly the same way, collecting and sending visit data.
With the anonymous input generated by the cookies, we can ensure that our website and service become even better. Examples include making the website easier to use, saving your shopping cart, and not showing you the same advertisement repeatedly.